GrandSherpa. Meet GrandSherpa
A FRIENDLIER WAY FORWARD

A little help.
A lot more
confidence.

Technology should open up your world. GrandSherpa helps you find your way—with patient answers, a watchful eye for scams, and your people close by.

See how it works Here for someone you love?

Your questions. Your pace. Your independence.

A helping hand,
right when you need it.EXAMPLE
GrandSherpaLet’s work it out together.
I got a text about a package, but I’m not expecting one. Should I click the link?

It’s a good idea to check first.

An unexpected delivery text could be a scam. Leave the link alone for now. If you’re unsure, open the delivery company’s official app or website yourself.

A little pause can make a big difference.
No question is too small.
Less worry. More “I’ve got this.”
Made for real life.Clear, patient guidanceHelp spotting possible scamsConnection on your terms
A LITTLE GUIDANCE GOES A LONG WAY

You don’t have to
figure it out alone.

From a forgotten password to a message that doesn’t feel quite right, GrandSherpa makes the next step feel a little simpler.

01

Ask in your own words.

“Why won’t my Wi-Fi connect?” or “Is this email real?” Start with whatever is on your mind.

02

Take it one step at a time.

Get a clear, patient explanation. No confusing jargon. No pressure to keep up. Just your pace.

03

Move forward with support.

Spot possible scams and know when a little extra help from someone you trust could make a difference.

FOR THE EVERYDAY “HOW DO I…?”

Small questions.
More possibilities.

A video call with the grandkids. A new phone. A suspicious message. There’s room for all of it here.

A little help from GrandSherpa
AN EXAMPLE CONVERSATION

Let’s pause and take a closer look.

If an unexpected message asks you to act quickly, it’s a good idea to slow down. Here are a few simple next steps:

  1. Leave any links or attachments unopened for now.
  2. Open the company’s official app or website yourself to check the message.
  3. If you’re still unsure, ask someone you trust to look with you.

You don’t have to make a decision in a hurry.

Illustrative guidance. This is an example, not a live chat.

An older woman and her daughter smiling as they look at a smartphone together.
A little support.
A whole lot of connection.
FOR YOU. AND YOUR PEOPLE.

Still independent.
Never on your own.

Your family wants to know you’re okay. You want to keep doing things your way. GrandSherpa makes room for both.

With your permission, a trusted family member or caregiver can receive an alert when a conversation suggests a possible scam or a need for extra support.

Connection on your terms.Support starts with your permission.
MORE CONFIDENCE. MORE CONNECTION.

Your world, a little more open.

Keep learning. Stay connected. And bring every question along.

Explore everyday help